General terms and rental conditions - Marlove Cottage
 
We first of all welcome you to Marlove Cottage. Living in South Africa's nature is perhaps different from what you are used to. For that reason, among other things, we have drawn up the following terms and conditions. If you book Marlove Cottage, you also confirm that you adhere to the house rules below, as well as the rules that apply in Marloth Park.

• Respect Marloth Park and Marlove Cottage, both the interior of the Cottage and the surroundings. 
• Inside Marlove Cottage, including patio, smoking is not allowed. Outside smoking is allowed, although we kindly ask you to clean the butts and ashes.
• When you leave Marlove Cottage, even if only for a short while, close all doors, windows and curtains carefully. Make sure your belongings are always out of sight.
• Switch on the alarm at all times upon departure.
• Do not leave food outside on the patio or braai area, or visible indoors on, for example, a table or counter. Baboons and monkeys can cause a huge mess and damage, even if you don't see them, they are always close by.
• Always place the cushions of the outdoor furniture inside on departure.
• Do not simply put waste outside. Take it directly to the garbage collection point on the park. 
• A braai is part of the South African way of life. However, when using it, make sure that the fire is completely extinguished after use and do not throw any ashes into the woods.
• In South Africa, a short interruption in the supply of water and/or electricity can occur every now and then. Unfortunately we have no influence on this and cannot take any responsibility for this.
• Pets are not allowed.
• Do not feed the animals that walk around the house, with the exception of the special chunks available which can be purchased in the supermarkets on the park.
  Conditions:
• After booking you will receive a message with the guest information form to make your booking definitive. Marlove Cottage reserves the right to reject any booking.
• Per booking we charge a €300 deposit. Within 7 days after check-out you will receive a detailed overview of the amount returned. 
• The booking is final after receipt of the 50% down payment as well as the deposit. The period for this is 7 days.
• You will receive the final booking confirmation including the complete visiting details.
• The balance amount must be settled within 30 days prior to arrival.
• Check in after 2 PM. Please contact us to check the possibility to arrange early check in based on your travel schedule. 
• Check out before 10 AM.
• Minimum rental period is 3 consecutive nights. You will not receive a refund if you leave earlier than the agreed rental period.
• During the agreed rental period, the tenant is at all times responsible for all damage to the house, inventory or nearby surroundings caused by them or due to negligence. The tenant is responsible for taking out any appropriate liability insurance. Marlove Cottage rejects any form of liability for loss, theft or damage to personal property. Including luggage, vehicle and / or any form of injury.  
• The agreed rates include:  
• The use of the house
• Use bed linen, towels and tea towels.
•  Initial and final cleaning.
•  Water, electricity and Wi-Fi.
•  Local taxes.
• 24/7 Alarm - security system.
  If you have inadvertently activated the alarm, for example via the button on the key ring. Report that to the security, you will find the telephone number next to the front door to prevent any fines. 
  Cancellation costs:
• Cancellation up to 30 days before arrival: costs are 50% of the total amount.
•  Cancellation up to 14 days before arrival: costs are 75% of the total amount.
•  Cancellation up to 7 days before arrival: costs are 100% of the total amount.